Membership/Registration (top)

1. How Do I get things going?   Details
2. Do I get charged again for a re-registration?  Details
3. Will I be double billed for re-installing on the same computer?  Details
4. How do I reinstall on a new computer, or on one that had a hard drive crash? Details
5. Can I register more then one computer?  Details
6. Does my spouse/friend have to get a separate membership? Details
7. How do I purchase additional time?  Details
8. I have purchased additional time but I continue to get the "Renewal" message. Details
9. How do I cancel my membership?  Details

AOL (top)
1. Do we have to have AOL in order to use BidPlus? No! AOL is no longer required in order for you to use BidPlus or access Unimatic/Apollo from your home computer.

Bidding (top)
The Bid Package
Legalities
Criteria Selection
Review and Edit
Vacation
Buddy Bidding
Uploading

The Bid Package  (Return)
1. How do I know when the bids are available?  Details
2. How do I download my bid package?  Details
3. The bids won't download even though I know they are available Details
4. Can I download the bids from another domicile?  Details
5. How do I open the bid package?  Details
6. How do I know if the schedulers made any changes to the bids after the bid period opened?  Details
7. What if I just want to look at the lines and print them?  Details
8. Is there a bid card to fill out manually?  Details
9. We have two different profiles in this computer. But we are both in the same domicile. How do we use the bid package in this situation?  Details
10. What if I have to leave my computer before I am finished bidding? Details
11. How do report a problem with the bids to BidPlus?  Details

Legalities (Return)
1. How does the legalities feature work?  Details
2. Which EOM legalities does the program look for specifically?  Details

Criteria Selection  (Return)
1. How do I keep from coming up with zero lines in my search?  Details
2. Why do I seem to be missing lines when I do a search?  Details
3. What is a Bank and how does it work?  Details

Review and Editing  (Return)
1. How are the Est. Paycheck, Holiday Pay, and Vacation Pay figures calculated?  Details
2. Why do trips arriving after midnight appear one day longer then they really are?  Details

Vacation Bidding  (Return)
1. What if my vacation overlaps into next month?  Details
2. What if I have two vacations in the same month?  Details

Buddy Bidding  (Return)
1. How do we buddy bid with BidPlus?  Details
2. Can we position bid when we buddy bid?  Details

Uploading Your Bids  (Return)
1. How do I do a re-bid?  Details

Apollo (top)

1. How do I change my Apollo password in BidPlus?  Details

Unimatic (top)

1. How do I change my Unimatic password in BidPlus?  Details
2. How do I see my IBS through BidPlus?  Details

Unimatic Plus (top)

1. What if I have lost the text of my BLDNOT before it was sent?  Details

Internet (top)

1. How does the Internet work?  Details

Customer Support (top)

1. What is the Customer Support policy?  Details
2. How do I contact customer support?  Details
3. What help features are available to me in the program?   Details
4. How do I access the Trouble Shooting features?  Details
5. How can I find out what these error messages mean and what I can do about them?  Details
6. How do I address what appears to be a screen resolution problem?  Details