All About Passwords

The BidPlus Millennium software has to make use of several different passwords. There is your own ISP number and password, your file number and Unimatic/Apollo passwords, and your Bidplus account number (your file number) and Password. Please give us a minute to explain how we use each one. We also recommend that you review the Connection Overview section, as well as our Security and Privacy Statement .

Your Own ISP Password
Unimatic/Apollo Password
BidPlus Password

Your Own ISP Password (top) - When using your own ISP, you need to establish a connection first before the BidPlus software is even utilized. So from the BidPlus perspective, there are no passwords to consider. If you are having a connection problem, then you will need to contact your own ISP's technical support.

Your Unimatic/Apollo Passwords (top) - Your File Number and Unimatic or Apollo passwords are the most familiar to you. You will be prompted by the program to enter this information either during the registration process, or the first time you attempt to access Unimatic or Apollo. This is the information that BidPlus will use to sign you onto Unimatic and Apollo. To change it yourself at any time, click on the Options menu, and then choose Personal Information.

***VERY IMPORTANT***
Sign-on Failure - Both Unimatic and Apollo each only allow you 3 failed attempts to sign on. After the 3rd failed attempt, both Unimatic and Apollo will lock you out. At that point, you will need to contact your coordinator to reset your access.

To prevent this from happening, BidPlus will present you with a warning the first time a sign-on attempt has failed. While still online, but not yet signed onto Unimatic or Apollo, you will get the Sign-on Failure dialog box.

At this point, BidPlus gives you the opportunity to enter the correct Password. Now click Continue. BidPlus will then attempt to sign-on again using the newly entered Password. If the sign-on is successful, then BidPlus will automatically change the Password in your Personal Information to the correct one, and then use that one from now on. However, if it fails again, you will once again be presented with the Sign-on Failure dialog box. At this point you should carefully consider if you are really sure what the correct password is. Remember, a third failed attempt will lock you out!

Expired Passwords - Occasionally, your Unimatic and Apollo Passwords are going to expire and require you to change them. It is best to do this manually as an automatic sign-on attempt will continue to fail if a Password change is being required. Simply enter the new Password as you normally do at work. Once the Password is successfully changed, you should then be sure to change it in BidPlus as well (Options menu/Personal Information).

Here's a hint!---Sometimes you will want to just keep your Password the same all the time. Even after Unimatic/Apollo has required that you change it. Here's what you do. Once you have signed on with your new Password, clear the screen and then type STD/file# (STD/12345). Then hit Enter. You will then be presented with the Unimatic or Apollo screen that allows you to change your Password. At this point, you are able to change it right back to what you prefer. Then just tab down to the bottom and transmit. Now your favorite Password is once again in place, and you don't need to change it in BidPlus!

Your BidPlus Password (top) - BidPlus requires that you create a Password at the time you first register the program. The Password must be between 6 and 16 characters long, and can be a combination of letters and numbers, but no spaces and no symbols. It can be the same as your Unimatic or Apollo Password if you like. It is up to you. Your BidPlus Password never expires. But it is not something that you will need to use often. So make sure that it is something that you will remember. Please, write it down somewhere!

BidPlus also uses an account number. We have decided to use your UAL File number as your BidPlus account number just to keep things simple.

You will be required to enter your File number and BidPlus Password any time you want to access your BidPlus account information to purchase additional time, or any time you want to register an additional computer.

Forget Your Password?-- BidPlus will allow you 3 attempts to successfully enter your File number and BidPlus Password. After the third failed attempt, the program will permanently lock you out. If you forget your BidPlus password, click on the link that will have your password automatically emailed to you. You need to ensure to keep your email address up to date in your profile.