You've Renewed Your Subscription But Continue To Get The Renewal Message

Occasionally some users encounter a small problem where they have entered their credit card and paid for additional time, but they continue to get the message that their time is about to expire. Generally, your profile just needs to be updated to reflect the correct amount of remaining time. It should have happened automatically when you renewed, but it is easy to do yourself.

To update your profile, click on the Profiles menu, and then choose Create/Update User Profile. Then click on the Update button. This will present you with your profile. You will see the remaining number of days at the bottom, which right now probably isn't correct.

Now click on the Update button at the bottom. This will cause your software to connect to our database and download the most recent information, which is that you have purchased additional time. It will then give you the message that you profile has been updated. You should then see the increase in time displayed at the bottom, and the messging will stop.

Please remember that if you have Millennium installed on more then one computer that you will need to repeat the process for each computer.