Trouble Shooting Your Online Error Messages

BidPlus Program
Unimatic
Apollo
Apollo Plus

BidPlus Program (Top)

Installation Problem - "The InstallShield Engine (iKernal.exe) could not be launched. Error loading type library/DLL.

You need to uninstall and then reinstall Internet Explorer 6.

BP2K.exe file is linked to missing export utilities.dll..."

BP2K file is linked to missing export Win/net.DLL. InternetGetConnectedState

C:\BP2K\BP2K.exe A device attached to the system is not functioning

- The program might be failing to start. There may be a corrupted file that is in need of correcting. You will need to uninstall, and then reinstall. The easiest way is to delete the BP2K folder.

Network access failure 080489 page cannot be displayed

For details, click here. 

Unimatic (Top)

Enduser Inaccessible - Unimatic system is down. Try again later.

Err: Access Via Dial-up Not Auth - Uni - The user is not authorized to access the Unimatic system via Home Access. Contact a supervisor or coordinator to gain access.

Err: Conversation Date - Error applies to TVLLOG. Ensure that there is no name entered in "Tvl Coord" field.

Letter Type Error - This error refers to BLDNOT. You cannot use symbols in the title of your e-note (/, *, -,%, etc.). If you do, it will generate an error message.

Session Not Bound Or Application Not Active - Error indicates Unimatic system trouble. Try again later.

Apollo (Top)

"Accessing Unimatic - Never Moves Beyond This Point" - The connection to Unimatic/Apollo (which is your AOL connection) never moves beyond this point. For details, click here.

Agent ID In Use....Apollo -  The last access to Apollo was not signed off properly. Sign on by using "son/file#/here" to override error. The program is designed to do this for you automatically. But if it doesn't, you can do so by signing on like this "son/file#/here". The "here" is letting Apollo know that you realize that may have not signed off properly at some point, but that you would now like to sign on here.

If you continue to try and sign on with Millennium, it may continue to get the error. You should try signing on manually until you get past this problem. If you are not familiar with signing on manually, please do the following in Millennium.

Once the you get the error message in signing on, clear the screen. Now you are at the point where you need to type in "SON/file#/here" and then hit Enter. Once you are signed on successfully, you can just click the "Sign-Off" button at the top.


Time Expired Signed Off - Apollo - No activity for an extended period. Apollo has automatically signed off.

CK ACTN CODE - The user's instructions cannot be processed. (Example: The user is trying to list for International first class) If this is automatic processing, the user should sign off manually, correct the error, and re-submit.

Apollo Plus  (Top)