Program Is Problematic, Crashes Frequently, Or Won't Start 

Occasionally, you are going to run into a situation where it seems that BidPlus, or any other software you have for that matter, just seems to have a lot of problems. If there are specfic issues that we have been made aware of, we will do our best to get those problems addressed as quickly as possible. Additionally, we will try to keep the BidPlus Problem Report posted and up to date so you will know whether or not your particular problem is a situation that we are already aware of.

Most of time, without knowing exactly what steps led up to the problem, that fastest and easiest thing to do would be to either attempt to repair the program, or to uninstall it, and then reinstall it again. This is much faster then spending hours or even days trying to figure out what might have happened.

To install the program on a second computer, or to re-install it on the same computer, you will need to download it from our web site at http://www.bidplus.com. There are no additional charges for additional downloads. There are two ways to download. The first automatically installs the program on your computer. The second simply downloads a file that you will need to locate in order to double click and start the installation. The advantage is that you will always have this file on your computer (unless you delete it). So if a reinstallation is ever required, you would not have to download it again. The choice is up to you.

Once the program has been downloaded and installed, go ahead and make your connection to the Internet. Now click on the Profiles menu at the top, and then choose Create/Update User Profile. Now click on the Create button. You will be prompted to type in your 6 digit file number, and your Millennium password. Then click on the Log On button. The program will then connect to our database, verify that you already have an active account, and then it will present you with your profile. It will also give you a message that your profile is now active on this computer. Next, click on the Update Profile button at the bottom. You will then be presented with a message that says your profile has been updated. Then click OK. That will take you to our online Home page.

It is not necessary to purchase any additional time. Nor is it necessary to re-enter your credit card, so please don't do that.

At this point, you need to click on the Options menu, and then chose Personal Information. You can type in your Unimatic and Apollo passwords, as well as your pay information there.